Coaching and Mentoring.

Terms & Conditions

Please read our terms carefully; by signing up to one of our programs you are agreeing to adhere to the below terms

www.emmaquest.co.uk (referred therein as “the website” or “this website”) is the official website for Emma Quest Please read these Terms and Conditions carefully before you start to use the website. By using the website or by clicking to accept or agree to the Terms and Conditions when this option is made available to you, you accept and agree to be bound and abide by these Terms and Conditions and our Privacy Policy. If you do not want to agree to these Terms and Conditions including the agreements incorporated by reference herein, you must not access or use the website.

All references to “we,” “us,” and “our” refer to Emma Quest and all references to “you” and “your” refer to website visitors and clients.

  • Website Usage: By accessing this website, you confirm that you are 18 years old or older, that you have read, understood, agree and have the requisite power and authority to enter into a binding contract with The Company. If you do not meet all of these requirements, you must not access or use this website.
    You may use the website, our products and services for lawful purposes only. You shall not post or transmit through this website any material which violates or infringes the rights of others, or which is threatening, abusive, obscene, defamatory, libellous, invasive of privacy rights, profane or otherwise offensive, that would constitute a criminal offense, give rise to civil liability or violate any law. Without limiting its other remedies, The Company may immediately discontinue, suspend, terminate, or block any user’s access to this site at any time in The Company’s sole discretion.
  • Privacy Policy: Your use of the website is also subject to The Company’s Privacy Policy. Please review our Privacy Policy, which also governs the website and informs users of our data collection practices. Your agreement to the Privacy Policy is hereby incorporated into these Terms and Conditions.
  • Third party links: The website and The Company in the provision of our services may contain links to third-party websites and resources. You acknowledge and agree that The Company is not responsible or liable for the availability, accuracy, content or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with The Company. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources. We have no responsibility or liability for the independent policies of the payment processing companies and merchants we use. You are responsible for perusing the merchant’s terms and privacy policy displayed on their website before proceeding with any purchase and/or payment.
  • No refunds: All sales are final, there are absolutely no refunds on any products or services purchased from The Company under any circumstances. The Company does not offer any money-back guarantees. We recommend contacting us if you have any questions BEFORE you purchase.
  • No Warranties: TO THE FULLEST EXTENT PERMISSIBLE UNDER THE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The Company makes no warranties regarding the performance or operation of this site. The Company cannot guarantee results in a coaching or consulting relationship because results depend on your openness to being coached, your willingness to do the work, level of personal responsibility, commitment, actions and inactions.
  • Courses: The Company provides various courses, programs, and associated material for sale on this website. The Company grants you a limited, personal, non-exclusive, non-transferable license to use our courses, programs, and associated material for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, sell, distribute, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Courses in any manner.
  • Cancellation Policy: Should you need to reschedule a coaching session, you may do so by providing no less than 48 hours notice in advance of your session and making up the session within one week of the originally scheduled date. Sessions cancelled with less than 48 hours notice will be charged in full. A great deal of energy, time, thought and heart goes into preparing for and being present on our sessions. If you’re late for your appointment, you lose that time. If you don’t show up, you’ll still be charged in full. It is important that you prioritise your sessions to receive the full benefit of your coaching package.
  • Intellectual Property: The Company name, logo, videos, text, images, designs, copy, as well as the compilation thereof, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices in your use of this website. You may not modify, publish, distribute, sell, reverse engineer, participate in the transfer of sale, display, reproduce or in any way exploit in any format whatsoever any of the website content, our program/services content or intellectual property, in whole or in part without our prior written consent.
  • Limitation of liability: In no event will The Company Emma Quest be liable to you for consequential or special damages. In no event shall The Company’s entire liability to you exceed £100 (one hundred British pounds).
  • Indemnification: You hereby indemnify, release, waive, acquit and forever discharge The Company, any successors, personal representatives, executors, heirs and employees against any and all losses, costs, settlements, liabilities, charges, suit action, demand or right to compensation for damages you may claim to have or that you may have including, without limitation, legal fees, arising out of acts or omissions by yourself or by The Company as a result of the advice, products or services rendered by The Company or on our website.
  • Waiver: You further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to you to sign this agreement. This agreement shall bind your executors, personal representatives, successors, assigns, and agents.
  • No Joint Ventures: You agree that no joint venture, partnership, employment, or agency relationship exists between you and The Company as a result of this agreement or use of the Website.
  • Confidentiality: All personal or business information supplied by you will be treated as confidential. The Company will not disclose any information pertaining to you or your business without your express prior consent, except where required by law or where action might be necessary to prevent harm to you or someone else. Confidential information does not include information that: (a) is generally known to the public or your industry; (b) is obtained by The Company from a third party, without breach of any obligation to you; or (c) that The Company is required by law to disclose.
  • Data Protection: We have no responsibility or liability for these independent policies of the payment processing companies and Merchants. In addition, when you make certain purchases through our Site or its Content, you may be subject to the additional terms and conditions of a payment processing company, Merchant or us that specifically apply to your purchase. For more information regarding a Merchant and its terms and conditions that may apply, visit that merchant’s Website and click on its information links or contact the Merchant directly.
  • Amendments to Terms: Emma Quest reserves the right to revise these Terms and Conditions at any time. The Company’s modifications will become effective on the date they are first posted to this site. Your continued use of this website, our products and services after we post any such changes means you accept the new Terms of Conditions with the modifications. The Company does not have any obligation to notify you of changes to the Terms and Conditions and it is your responsibility to review the terms when visiting our website to apprise yourself of modifications.
  • Amendments to the website: The Company reserves the right to withdraw or amend this website and any service or product we provide on the website in The Company’s sole discretion and without notice. We will not be liable if for any reason all or any part of the website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the website, or the entire website, including to registered users.
  • Entire Agreement: Unless otherwise specified herein, this agreement, along with the Privacy Policy and Disclaimers below, constitutes the entire agreement between the user and the Company and it supersedes all prior or coexistent communications and proposals, whether electronic, oral or written, between the user and the Company with respect to the Website.
  • Disclaimers: You expressly agree that the use of this website is done at your own risk. The information published on this website is for informational purposes only. Any reliance you place on such, you do at your own risk. You agree that under no circumstances shall The Company be liable for any damages arising directly or indirectly from use of this website or our services. You understand that while great care is taken to provide you with the best information possible, The Company makes no representations or warranties of any kind, express or implied, about the reliability, accuracy, completeness, security, or currency of the information provided. The Company disclaims all liability for any inaccuracy, error or incompleteness in the content.
    You emphatically understand that coaching is not a substitute for professional advice by legal, financial, mental, medical or other qualified and regulated professionals, and you will not use it in place of any form of therapy. Emma Quest does not serve to diagnose, treat, or provide a cure for any condition you may be experiencing. Emma Quest is not acting as a mental health counsellor, a medical professional nor financial advisor. For legal purposes, you understand that coaching is currently an unregulated industry and is not licensed by any UK regulator. If you require medical, financial, legal or psychological services, it is your responsibility to seek a licensed professional.
    You understand and agree that you are fully responsible for your well-being during your coaching sessions and subsequently, including your choices and decisions. You are responsible for creating and implementing your own physical, mental and emotional well-being, decisions, choices, actions and results. As such, we will not be liable for any actions or inaction, or for any direct or indirect result of any services provided by The Company.
    You acknowledge that the information published on The Company’s website, programs, courses and/or services regarding finances, wealth, income, sales or potential profits are for informational purposes only. The information may provide real-life examples and hypothetical examples of what may be possible, which are in no way guarantees of what will occur in your specific situation. There can be no assurance as to any particular financial outcome based on the use of the Company’s programs or services. Financial outcomes depend on many factors including but not limited to your willingness to be coached, doing the work, level of personal responsibility, commitment, actions and in actions. There are also factors that one may not be able to anticipate or control like market activities or pandemics. As such, The Company will not be liable for your success, or lack thereof as a result of services provided or information on our website. One size does not fit all in business, it’s up to you to bear that risk and use the information, tools, and advice provided at your own discretion. Emma Quest does not provide any express or implied warranties.
  • Governing Law: These Terms and Conditions are governed by the law of England whose courts have exclusive jurisdiction in relation to any dispute, disagreement, proceedings or legal claim of any nature.
  • Contact Us: If you have any questions regarding these Terms and Conditions or feedback about our service, please contact info@emmaQuest.co.ukLast Updated February 2023